Business Analysis Professional

Business Analysis Professional

Program Overview

This course in Business Analysis is developed to respond to the growing demand in many businesses for individuals with the knowledge, competencies and skills to become full-fledged Business Analysts, or BAs. Business analysis is the discipline involving the identification of business needs and associated potential solutions to business problems. Solutions often include a systems development component, but may also consist of process improvement or organizational change. The terminology used in the course is aligned to the Business Analysis Body of Knowledge (BABOK Version 3.0) is defined by the International Institute of Business Analysis (IIBA) and it serves as the basis for attaining the internationally recognized Certified Business Analysis Professional (CBAP) / Certification of Competency in Business Analysis (CCBA) certifications. The course will cover theory with real world examples, discussions, exercises, case studies and Role Play to understand the concepts, tools and techniques.

Course Outline

• Defining Business Analysis
  • Overview of the business analysis discipline
  • Introduction to business analysis framework
    • The framework and the Business Analysis Body of Knowledge® (BABOK®)
    • Industry best practice from the International Institute of Business Analysis (IIBA®)
• What is a Business Analysis?
• Who is a Business Analyst?
• Responsibilities of the Business Analyst
• Business Analysis Planning and Monitoring
  • Plan Business Analysis Approach
    • Predictive Approach vs Adaptive approach
    • Formality and Level of Detail of Business Analysis Deliverables
    • Technique : Estimation
• Plan Stakeholder Engagement
  • Identification and categorization
  • Conducting stakeholder analysis
  • Define Stakeholder Collaboration
• Plan Business Analysis Governance
  • Decision Making Process
  • Change Control Process
• Plan Business Analysis Information Management
• Identify Business Analysis Performance Improvements
  • Performance Analysis and assessment Measures
  • Analyze Results and Recommend actions for Improvement
• Strategy Analysis
• Analyze Current State
  • Techniques
    • Document Analysis
    • Root-cause Analysis
• Define Future State
  • Business Goals and Objectives
  • Potential Value 
  • Techniques
    • Benchmarking and Market Analysis
    • SWOT Analysis
• Assess Risks
  • Risk Tolerance
  • Risk Analysis and Management
    • Risk Identification
    • Risk Analysis
    • Risk Evaluation
    • Risk Treatment or Responses
• Define Change Strategy
  • Solution Scope
  • Gap Analysis
  • Enterprise Readiness Assessment
• Requirement Life Cycle Management
  • Trace Requirements
    • Traceability Matrix
• Maintain Requirements
  • Reusing Requirements
• Prioritize Requirements
  • Basis of Prioritization
  • Tools used to Prioritization
  • Techniques such as Backlog Management, Grouping, Ranking
• Assess Requirement Changes
  • Impact Analysis
  • Approve Requirements
• Elicitation and Collaboration
  • Prepare for Elicitation
    • Understand the Scope of Elicitation
    • Select Elicitation Techniques
    • Produce Elicitation Activity Plan
• Conduct Elicitation
  • Types of Elicitation
  • Techniques 
    • Brainstorming
    • Document Analysis
    • Focus Groups
    • Requirement workshops
    • Competitive Analysis
    • Reverse Engineering
    • Interviews, Observations, Survey/Questionnaire
    • Interface Analysis
• Confirm Elicitation Results
• Communicate Business Analysis Information
  • Determine Objectives and Format of Communication
• Manage Stakeholder Collaboration
• Requirement Analysis and Design Definition
  • Specify and Model Requirements
    • Business Rules Analysis
    • Types of Requirements
      • Functional
      • Non-functional
      • Transitional
• Unified Modeling Language (UML®)
• Use Case Diagrams
• Developing Use Case Scenarios
• Organization Models
• Workflow Models
• Process Models
• Activity Diagram
• State Diagram
• Verify Requirements
  • Characteristics of Requirements and Design Quality
  • Who, How and When do you verify requirements
  • Checklist
  • Types of Reviews
• Validate Requirements
• Define Requirements Architecture
• Define Design Options
  • Define Solution Approaches
  • Identify Improvement Opportunities
  • Requirement Allocation
  • Techniques : Vendor Assessment
• Analyze Potential Value and Recommend Solution
  • Cost / Benefit Analysis
• Produce the Solution Recommendation
• Solution Evaluation
  • Measure Solution Performance
    • Define Solution Performance Measures
    • Validate Performance Measures
    • Collect Performance Measures
    • Technique : Acceptance and Evaluation Criteria
• Analyze Performance Measure
• Assess Solution Limitations
• Assess Enterprise Limitations
• Recommend Actions to Increase Solution Value